Allen Gray Continuing Care Centre



Current Site Status

May 5,2021

As of May 5,2021

the Allen Gray Continuing Centre is a site under investigation with One Staff  member who is positive of COVID-19 .

COVID-19 Outbreak Updates for Residents/Clients and Families:







In- Person and Virtual Visit

Booking Guidelines:

  • Each Resident is allowed 2 In-person Visits per week or as needed with a maximum of 2 people per visit.

  • All Visits are Pre-Arranged and Bookings are done only by the Resident's Designated Persons

  • Each Visit has a maximum time frame of one to two hours.

  • In-Person Bookings or Virtual Visit Bookings can be done by calling 780-469-9606 and dial in the following extensions:

For Lodge Ext. 211 or 261 and look for Poonam

For 2nd Floor Residents Ext. 212 and look for Ellen or email

For 3rd Floor Residents Ext. 254 and look for Rhea or email

  • Please be reminded that no confirmation calls or email mean you are not booked for the visit.

  • We are accepting Bookings Monday to Friday except for statutory holidays from 8 am to 3 pm.

  • No visitors under the age of 18

  • Pets are not allowed as of the moment.


We understand the importance of connecting with families; we encourage you to stay in touch with your loved ones through our Virtual Visits via FaceTime or Skype if you are unable to visit in person.

Telephone Town Hall Invitation

COVID-19 Restrictions in Continuing Care

Dear Licensed Supportive Living, Long-Term Care and Hospice Residents and Families, Operators and Staff:

You are invited to a Telephone Town Hall with Dr. Deena Hinshaw, Chief Medical Officer of Health and Dr. James Silvius from Alberta Health Services, to discuss the next steps towards easing restrictions in your setting.

As vaccinations continue to be offered to residents and staff in these settings, we would like to understand what changes to restrictions would make the most impact to you.


Although COVID-19 will continue to remain a risk, and there is much we don’t know about the protection the vaccine affords, we are committed to timely and informed updates to the public health orders that impact your setting.


You provided critical input to the Safe Visiting Policy (CMOH Order 29-2020) last June/July, and now we are coming back to you for your thoughts on a path forward. We will still need to prevent the introduction and spread of COVID-19 if it should enter your site, but adjustments to other measures will start to walk us on the path out of restrictions.

Register by clicking the link below for the session that works best for you and refer to the attachments in advance of the event to know what to expect.


The backgrounder provides important information for you to consider before completing your registration.

Thursday, April 8, 2021 from 6:30 pm to 8:00 pm

April 8 Registration link

Friday, April 9, 2021 from 10:00 am to 11:30 am

April 9 Registration Link

Pre-registration for both events ends at 2:00pm on Thursday, April 8.















Please share this information with residents, families and staff and talk with the site lead if you have any questions or concerns.
Thank you,
Alberta Health

Participants Instructions



Information Bulletin Number 01-2021 - Ch

This is a Guide Book for AGCCC Resident's Designated  and Support Persons regarding important details they must be aware of  must be aware of prior to their visit inside our facility.

Information Bulletin Number 01-2021 - Ch

Information for Staff about Rapid Covid Screening for Asymptomatic Staff Working in a Long Term Care (LTC) or Designated Supportive Living (DSL) Sites


The Alberta Health Minister requires LTC and DSL sites who are not currently on outbreak with COVID-19 to offer weekly staff screening for COVID-19 on site. If the rate of infection in your area is high (i.e. over 5% community infection rate), this screening will be available twice a week.


This screening test for COVID-19 is for staff with no signs of illness. The intent is to detect COVID-19 sooner, and to hopefully limit spread of this infection. The screening is not mandatory, but all staff members are asked to join in to help protect themselves, their residents and co-workers.


The Rapid COVID-19 screening is done by placing a small swab in each side of your nose. After this, the swab will be mixed with a solution and the screen is finished. Obtaining the results takes about 15 minutes. Your site manager or contact will be able to tell you more about the process for your site.


If your screen is positive, you will need to return home immediately and self-isolate. Not all positive results mean that you have COVID-19. You will also need to get a polymerase chain reaction (PCR) lab test to confirm the result. You can complete the online assessment on the AHS website at On the online assessment, you will need to say that you are an asymptomatic health care worker, who has received a positive rapid screen result. The online assessment will tell you where to go to be tested. Please follow the instructions provided on the website and by the Assessment Center related to isolation and self-care. You will be asked to give consent for positive results on the rapid screening test to be shared with AHS and compared to the PCR result to determine if you have COVID-19.


If you have tested positive in the past for COVID-19 and have returned to work, you are still able to do this screening along with the rest of the staff. The screen should not be positive in this case. You can get screened even if you have been advised not to retest within 90 days. Advice not to retest applies to the PCR lab tests but not to the rapid screens. If your rapid test is positive, you will receive information on next steps.


If your rapid screen is negative, remember to continue to use all current COVID-19 safety precautions including appropriate PPE, monitor for symptoms twice daily, and maintain physical distancing practices like you do now.


You should not come to work to be screened when you are sick. If you have any symptoms you should not come to work and should follow the usual processes at your site

Information Bulletin Number 01-2021 - Ch
frm-21765-Covid-19 Vaccine consent form_
frm-21765-Covid-19 Vaccine consent form_
FAQ Rapid Antigen Screening Feb 12 2021_

How We Keep Everyone Safe in Our  Facility

Visitor Lockdown

Visitor Lockdown

All Visitations are Limited and Pre-Arranged

Pre-Screening Station

Pre-Screening Station

All Incoming Individuals like Staff and Visitors are required to undergo a Two Step Pre-Screening Process before facility access.

Screening Team

Screening Team

There are trained Screening Staff Stationed at the Main Floor Daily to monitor and ensure proper COVID-19 Safety and Infection Prevention Protocols are in place

Contactless Delivery

Contactless Delivery

A Drop off and Pickup Station is installed to limit contact during delivery and drop-off of items from outside the facility

High Level Facility Cleaning

High Level Facility Cleaning

The Allen Gray has dedicated and hardworking housekeeping department and staff working round to clock to ensure and maintain High Level facility cleaning.

Social and Physical Distancing

Social and Physical Distancing

The Facility has implemented Social and Physical distancing protocols and installed strategic demarkation lines all throughout the facility.

Social and Physical Distancing

Social and Physical Distancing

Our AGCCC Staff are very responsible in making sure that we practice Social and Physical Distancing

Outdoor Visitation

Outdoor Visitation

To promote quality living for our residents even during a pandemic we are balancing their need for social interaction to mitigate social isolation and loneliness but still maintain a high level of safety for their health so we have implemented Limted and Pre- arranged Outdoor Visits.

Patio Visits

Patio Visits

We have strategically placed our Visitation Area in the Outdoor Patio to promote a Safe Environment as at the same time giving our residents a bit of sunshine happiness!!!

Hand Hygiene

Hand Hygiene

Hand Hygiene is implemented all throughout the facility especially in High Touch Areas.

FAQ Rapid Antigen Screening Feb 12 2021_

Covid-19 Guidelines and Resources

Prevent the Spread
Outdoor Visit Guidelines
Cover your Cough
Proper Alcohol Hand Rub Technique
Proper Handwashing Technique
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07 21 20 MEMO Changes to Family Support