Allen Gray Continuing Care Centre

COVID-19

ANNOUNCEMENTS AND UPDATES

Important Announcements

 

CURRENT SITE STATUS

Updated: OCTOBER 29,2020

October 29, 2020


RE: Allen Gray Continuing Care Centre Changes to Visitation Guidelines effective November 2,2020

Dear Residents, Families, and Friends:


Greetings


Due to the Rising Cases of outbreak in the Edmonton Area, it is no longer possible for us to accommodate as much visitors as we normally do. As of the moment 44 facilities are in outbreak in the Edmonton Zone. We must implement additional precautionary measures and this will include our visitation procedures. These measures follow guidelines from the Alberta Health Services. 


We are keeping our promise of ensuring and be vigilant the safety of everyone in our care so we have made the difficult but necessary decision to cancel all booked visitations starting Monday November 2,2020. 


 We will only allow two types of visitation:
•    End of Life
•    Quality of Life  


Quality of Life visits are subject to review and approval of the “Interdisciplinary Team”


We fully recognize that these restrictions may be an inconvenience and a source of frustration, especially at a time when you wish to be with your loved one. We sincerely apologize for any trouble or confusion these restrictions may cause.  


We understand the importance of our Resident’s Mental health and we encourage you to stay in touch with your loved ones through our Virtual Visits via FaceTime or Skype 


•    Virtual Bookings can be done by calling 780-469-9606 and dial in the following extensions:
                     For Lodge Ext.  211 or 261 and look for Poonam
                     For 2nd Floor Residents Ext. 212 and look for Ellen or email visit2@allengray.ab.ca
                     For 3rd Floor Residents Ext. 254 and look for Rhea or email visit3@allengray.ab.ca
•    We will be confirming your booking through email or phone call
•    We are accepting Bookings Monday to Friday except statutory holidays from 8 am to 3 pm.

 

 

 

•    The Virtual Visitation Schedules are as follows:

 

Weekdays:
2nd floor – Mondays, Wednesdays and Thursdays only
3rd floor – Tuesday, Wednesdays and Thursdays onl
y

Time slots:
2:00– 2:15 pm
2:20 – 2:35 pm
2:45 – 3:00 pm
4:00 – 4:15 pm
4:20 - 4:35pm
5:20 – 5:35 pm
5:40 – 5:55 pm


Weekends 
2nd and 3rd Floor – Saturday and Sundays

11:00 -11:15 am
11:20 – 11:35 am
1:45 – 2:00 pm
2:30 – 2:45 pm
3:00 – 3:15 pm
3:20 – 3:35 pm
3:45 -4:00 pm
4:15 -4:30 pm
5:45 – 6:00 pm 

The Allen Gray Continuing Care strives to create a homelike, respectful, and supportive environment for residents and families.


Our Facility is our second home and We are asking for your respect, support and understanding to help us ensure the safety of everyone. Together we can reduce the risk of exposure to the virus and help you and your loved one remain healthy and safe. Everyone can be a part of a solution.


We will continue to provide you with regular updates in our facility to keep you stay informed during the extraordinary circumstances presented by COVID-19.


Again Thank you and We appreciate all the support and concern.
Allen Gray has been – and will always– continue to provide your loved one’s care that they deserve.

Sincerely,


Manju George, Director of Care
Charlotte McFadden, Chief Executive Officer

How We Keep Everyone Safe in Our  Facility

Visitor Lockdown

Visitor Lockdown

All Visitations are Limited and Pre-Arranged

Pre-Screening Station

Pre-Screening Station

All Incoming Individuals like Staff and Visitors are required to undergo a Two Step Pre-Screening Process before facility access.

Screening Team

Screening Team

There are trained Screening Staff Stationed at the Main Floor Daily to monitor and ensure proper COVID-19 Safety and Infection Prevention Protocols are in place

Contactless Delivery

Contactless Delivery

A Drop off and Pickup Station is installed to limit contact during delivery and drop-off of items from outside the facility

High Level Facility Cleaning

High Level Facility Cleaning

The Allen Gray has dedicated and hardworking housekeeping department and staff working round to clock to ensure and maintain High Level facility cleaning.

Social and Physical Distancing

Social and Physical Distancing

The Facility has implemented Social and Physical distancing protocols and installed strategic demarkation lines all throughout the facility.

Social and Physical Distancing

Social and Physical Distancing

Our AGCCC Staff are very responsible in making sure that we practice Social and Physical Distancing

Outdoor Visitation

Outdoor Visitation

To promote quality living for our residents even during a pandemic we are balancing their need for social interaction to mitigate social isolation and loneliness but still maintain a high level of safety for their health so we have implemented Limted and Pre- arranged Outdoor Visits.

Patio Visits

Patio Visits

We have strategically placed our Visitation Area in the Outdoor Patio to promote a Safe Environment as at the same time giving our residents a bit of sunshine happiness!!!

Hand Hygiene

Hand Hygiene

Hand Hygiene is implemented all throughout the facility especially in High Touch Areas.

Covid-19 Guidelines and Resources

Prevent the Spread

Outdoor Visit Guidelines

drop-off

Cover your Cough

Proper Alcohol Hand Rub Technique

Proper Handwashing Technique

Proper Alcohol Hand Rub Technique